Shipping Policy

Shipping Policy

At Helmet Hub, we are dedicated to delivering your helmets safely and efficiently, whether you're purchasing full-face, open-face, modular, half-helmet, adult, or child helmets. Here's our shipping policy:

1. Shipping Methods:

• We offer a variety of shipping methods to accommodate different needs, including standard, expedited, and international shipping options.
• Shipping costs are calculated based on the weight and dimensions of the package, as well as the destination.
• We partner with reputable carriers to ensure your helmets are delivered on time and in perfect condition.

2. Delivery Times:

• International orders may take longer, typically 7-21 business days, due to customs clearance and other factors.

3. Tracking Information:

• Once your order has been shipped, you will receive an email with tracking information to monitor the progress of your shipment.

4. International Shipping:

• We ship internationally to many countries. Please check our website for the most current list of countries we serve.
• Customers are responsible for any customs fees, taxes, or import duties that may apply.

5. Delivery Confirmation:

• We require a signature for orders over a certain value to ensure delivery and security. This requirement may vary by destination.

6. Shipping Damage:

• In the event your package arrives damaged, contact our customer service within 48 hours to report the issue. We will work with you to resolve it.

7. Address Corrections:

• If you need to change your shipping address after the order has been placed, contact us immediately. We will do our best to accommodate changes, but once the order has shipped, we cannot modify the address.

8. Contact Us:

• For any shipping inquiries or issues, please reach out to our customer service team at [email protected] or 213-618-8000 .